Ordering a Comodo Standard SSL Certificate through Web Service Manager

Our trusted Secure Socket Layer (SSL) Certificates provide high level, efficient encryption that will protect the transmission of orders, passwords, and personal details entered on your website by encrypting the information between your visitors browser and the web server. Without SSL encryption, the data is sent in plain text leaving it vulnerable to potential compromise. To view the available SSL Certificates issued by Comodo and GeoTrust, please see: http://webservices.thesba.com/ssl-certificates/

 

SSL Order Process

  • Note: If you do not already have a Newtek Client Portal account, you can create it during the order process.
2.  Once logged in or from the https://manage.newtekwebhosting.com page, click the Order New Service button.
 
                    
 
 
3. Select SSL from the Categories Menu.
 
                     
 
 

 

4.  Select SSL to purchase.

 

                         

 

 

 

 

5. Select purchase period and add to cart.

                         

 

 

 

 

6. Checkout and complete order process.

   Note: If you did not already have an existing account, you'll be prompted to create one during this order process.

 

                       

 

 

 

SSL Configuration Process

 

Once your SSL order is processed you'll receive an email from no-reply@newtektechnologyservices.com Subject: SSL Certificate Configuration Required. You can follow the "Go to configurator" link to begin your SSL Configuration or access the  Configure your SSL Certificate feature from the Client Area, by following the steps below.

  • If you select to click the link in your email, please skip to Step 5 in this process.

 

1. Log into Newtek Client Portal at https://manage.newtekwebhosting.com.

2. Go to My Services.

 

                      

 

 

 

3.  Open the SSL Product Details.

 

                   

 

 

 

4.  Configure your SSL Certificate.

 

                   

 

 

 

5. Select the process that applies:

  1. I have a CSR and am ready to request the SSL Certificate.
  2. I need help generating a CSR.
 
 
 
 
1. Select Server Type, Hash Algorithm, past CSR and click Next.
 

 

                      

 
 
 
2. Continue with: Contact Information for SSL Configuration Process.
 
 
 
 
 
 
1. Select Server Type, Hash Algorithm, and click CSR Generator.
 
2. Contact info to use for your CSR.
 
 
3. Private Key and CSR Info.
 
 
 
 
4. Confirm you have saved a copy of your Private key and CSR.
 
 
5. Auto Filled Server Type, Signature has algorithm, and CSR fields.
 
 
6. Continue with: Contact Information for SSL Configuration Process.
 
 
 

Contact Information for SSL Configuration Process.

 

 

1. Provide Contact Information for the Business associated with the Domain the SSL is being purchased for.

 

 

                                 

 

 

 

2. Select the e-mail address that can be used for Domain Validation, if required.

  • NOTE: The DCV e-mail address list is made up of the following:
    1. The current domain administrative email address, obtained from public WHOIS search. If your domain has who privacy registration enabled, you'll see your registrars privacy email address in the list.
    2.   A list of generic admin type email addresses for the domain being associated with the SSL, (i.e. admin@yourdomain.com, administrator@yourdomain.com, postmaster@yourdomain.com, hostmaster@yourdomain.com, webmaster@yourdomain.com, where "yourdomain.com" is the domain that the SSL is being purchased for.) 
  • TIP: If your email address is not listed, you can:
    1. Disable privacy registration with your registrar, wait the 24 to 72 hour propagation period and re-initiate the SSL configuration process.
      • (Note: Domain Privacy Registration is a non-refundable service.)
    2. Create one of the listed generic admin type email addresses via your Mail Server, before proceeding. For guidance see: How to create a new email user.

 

                                

 

 

 

3. Configuration Order Preview.

 

                                      

 

 

 

4. Order Completion.

 

                      

 

 

 

4. Continue with Validation Process.

 

 

Validation Process

See SSL Validation Levels for more details on Validation Process. Once you have completed the validation process, continue to SSL Certificate Retrieval Process.

 

Domain Validation SSL Customers: Check the email address indicated for the Domain Control Validation during the SSL configuration process for instructions to follow.

Organization Validation SSL Customers: Be alert for contacts from Certificate Authority
  • Comodo validation e-mails will come from: noreply_support@comodo.com
  • GeoTrust validation e-mails will come from: orderprocessing@geotrust.com
  • Processing can take 1 to 3 business days. Contact Certificate Authority for status update.

    • Comodo: 1 (888) 266-6361  

    • GeoTrust: 1 (866) 436-8787  

Extended Validation SSL Customers: Be alert for contacts from Certificate Authority
  • Comodo validation e-mails will come from: noreply_support@comodo.com
  • GeoTrust validation e-mails will come from: Ev-orders@geotrust.com
  • Processing can take 2 to 4 business days. Contact Certificate Authority for status update.

    • Comodo: 1 (888) 266-6361  

    • GeoTrust: 1 (866) 436-8787  

 
 
 
Once issued, the SSL Certificate file will be sent to you via email from the Certificate Authority. You can also Download your SSL Certificate through the Newtek Client Area by following the instructions below.  
 

1. Log into Newtek Client Portal at https://manage.newtekwebhosting.com.

2. Go to My Services.

 

                                   

 

 

 

3.  Open the SSL Product Details.

 

                                      

 

 

 

4. Download your SSL Certificate.

 

                                       

 

 

 

 

                                       
 
 
 
 
5. You are now ready to install your SSL Certificate. Below are links to helpful KB articles on installing your SSL Certificate on your Shared Hosting Plan.
 
 
 
 
 
 
 
 

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