For our Cloud and Dedicated customers utilizing IIS 6 on their servers, we have added some new articles covering the ordering and installation of a SSL certificate on your server. Read more about creating a CSR and installing the SSL certificate.
Monday, May 07, 2012 9:50 AM
KB of the Week - Why is My Newtek Cart Running Slow?
Some customers have been experiencing a slowness issue with Newtek Cart. This is being caused by a PHP Function which places a CPU lag on our servers. A fix is listed in this new Knowledge Base article. Read more.
Tuesday, April 17, 2012 1:50 PM
KB of the Week - Reducing Your Email Disk Space Usage
Most of our hosting plans include generous amounts of disk storage for email. However, there may be times when you are using more than you actually need to, and you could end up paying for disk space overages. Our Knowledge Base article offer tips on reducing your email storage space. Read more.
Friday, March 16, 2012 9:28 AM
Welcome to the Revised Help Section of the WCC
Finding the information you need just got easier in the Help Section of our WebControlCenter. In this section, you can check out our latest news, access the Knowledge Base, and chat with a representative or submit a ticket if you cannot find the answer you're looking for. The Help section of the WCC is powered by SmarterTrack, and we recently updated our software to the latest version available. Now, it's even easier now to find the support answers you need and explore tech topics you may want ...
Monday, February 13, 2012 2:30 PM
KB of the Week - Upgrading Older Versions of ColdFusion to Version 9
If your website is still utilizing ColdFusion MX 6, 7 or 8, it might be time to consider a move to the latest and greatest version of the platform. And you can conveniently and easily request a move to a ColdFusion 9 server via the WebControlCenter. Read more.
Friday, February 10, 2012 11:07 AM
KB of the Week - Configuring Users & Groups in FileZilla
If you are looking for an easy-to-use FTP client for your server, FileZilla is a ideal solution. Once installed, this article in our Knowledge Base explains how to set up and configure users and groups in FileZilla. Read more.
Friday, January 13, 2012 9:07 AM